Recent rate changes for Spire Missouri customers

^{Updated 10/24/2025}

Background

• In November 2024, Spire filed a new rate case with the Missouri Public Service Commission (PSC). After a nearly 10-month process, the PSC issued a final order on Sept. 3, 2025, which establishes new rates for Spire customer bills which impacts customer delivery costs.
• These increases are to Spire’s cost of service to recover investments to upgrade infrastructure and ensure we’re able to continue safely delivering reliable natural gas service to our customers.  
• The new rates are effective Oct. 24, 2025.
• As part of the final order, the PSC also approved an increase in funding for our appliance repair program and a new assistance program that will waive our customer charge of $22 for qualified customers. This new program will go into effect in 2026, but the appliance repair changes go into effect on Oct. 24. 

What do the changes mean for my bill?

• The natural gas usage billing rate is changing. For eastern Missouri customers, the increase will be about $8.21 (or 10%) per month*. For western Missouri customers, the increase will be about $8.93 (or 10.5%) per month. *
• While customers will see an increase in service delivery charges, overall, we anticipate the average monthly residential bill to be lower than what customers saw in 2024 given a significant decrease in gas costs on customer bills last November.
• Limited-income customers and those who struggle to make payments will continue to have access to multiple assistance programs, including a new assistance program that will waive the customer charge of $22 for qualified customers on limited incomes.  

^{*Compared to existing rates and assuming the same level of usage}

Frequently asked questions

• What is a rate case? A rate case is a formal process where an electric, gas or water utility requests permission from the Missouri Public Service Commission (PSC) to increase or change the rates it charges customers, usually to recover costs for infrastructure, operations or investments. The PSC reviews the request through a legal proceeding involving evidence, public input and participation from consumer advocates before deciding whether to approve, modify or deny the proposed rates.
• When will new rates go into effect? The new rates will go into effect October 24, 2025.
• What goes into a monthly gas bill? A customer bill is largely made up of two components — Spire’s delivery charge and the cost of the natural gas itself.
  
  While the delivery charge portion of a customer’s bill — which covers the cost of the service we provide to safely deliver natural gas to a home or business — will increase under this rate case, the cost of natural gas seen on customer bills has decreased significantly compared to last year.
• I’m worried I won’t be able to pay my bill now. What can I do? We want to do everything we can to ensure that your bill stays affordable and you keep the energy you need. And because managing your natural gas usage is the first step in lowering your bill, we have programs and information to help you save energy and money – and programs that may help you if you need financial assistance. We’re here to help. In fact, we have an entire team of customer support specialists who can see if you qualify for programs and assistance funding. Explore programs >