Stop Service

I’d like to stop my gas service.

We’re sad to see you go.

Here’s how:

There are two ways for you to stop your natural gas service. You can:

1. Give us a call 

2. Or, login through My Account

You’ll need to confirm:

• Your current account details, including service address
• The date you’d like us to stop your service
• The address where you’d like us to send your final bill

Helpful tips

• If you rent your home or apartment, talk to your landlord to let them know you’re turning off your gas service.
• In some cases, we’ll need to physically turn off the gas at your home. If your meter is inside, an adult will need to be home.
• If you're stopping service online, you'll be able to see a list of appointment dates and times that are available. If you're calling in to stop service, the next available appointments will be provided to you over the phone. Be sure to select a date and time that is most convenient for you. 
• Please note, fall and winter are our busiest times, so please allow extra time when scheduling.
• Service appointments may not be available on weekends or holidays.