What can we help you find?
Helpful links: Find what you need quickly
Save time by going to the right place for your needs
Wondering where to go for certain topics or how to quickly find what you need? You're in the right place! Explore our guide below to find the right place for your needs.
You'll notice in the chart below that My Account is a great place to manage your Spire account and find self-service options. Learn more about My Account here.
Simply click on the orange checkmark 
to go exactly where you need to go.
Need help with any of these topics? Check out our frequent tasks and frequently asked questions page.
Account management
| Topic | Spire website | My Account | By Phone |
|---|---|---|---|
Start service
| | ||
| Stop service | | ||
| Transfer service |
| ||
| Reconnect service | |
Billing
| Topic | Spire website | My Account | By Phone |
|---|---|---|---|
| Pay my bill | | ||
| Pay as a guest | | ||
| Manage payment methods | | ||
| Billing questions | | ||
| I need help with my bill | | ||
| Understanding my bill | | ||
| Energy saving tips | |
Updating your preferences
| Topic | Spire website | My Account | By phone |
|---|---|---|---|
| Enroll in or change Auto Pay | | ||
| Enroll in or change Paperless Billing | | ||
| Trouble logging in to your online Spire account | | ||
| Enroll in or change Budget Billing | | ||
| Donate to DollarHelp | |
Issues/safety concerns
| Topic | Spire website | My Account | By phone |
|---|---|---|---|
| If you smell gas or suspect a leak | | ||
| Add gas to my home | | ||
| Rebates and offers | | ||
| Benefits of natural gas | | ||
| Safety tips | | ||