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Energy assistance remains available through March 31 for Spire customers impacted by coronavirus

Missouri customers who are struggling can still apply for help until end of month 

ST. LOUIS (March 3, 2021) — Two financial assistance options are still available for Spire customers who’ve been struggling due to the coronavirus pandemic. 

Through March 31 or until funds are exhausted, the natural gas provider is offering up to $400 in assistance for Missouri customers who have been furloughed or experienced job or income loss and have an outstanding past-due balance on their Spire account.

When qualified, active Missouri residential customers are enrolled in the program, they automatically receive a $100 credit toward their past-due balance. Over the duration of the program, customers can receive up to an additional $300 matched, dollar-for-dollar, when they make payments to reduce their past-due balance. There is no income cap for the program, but customers must complete an application and show that they’ve sustained a loss of income or job any time after March 1, 2020, as a direct result of the pandemic. 

Through March 31, Spire is also offering an 18-month payment plan option for customers impacted by the pandemic. Customers can enroll by paying 10% of their past-due balance. 

“As the impact of the coronavirus pandemic continues, we know that many people are still in need of help,” said Scott Carter, president of Spire Missouri. “That’s why we’re committed to finding effective ways to support our most vulnerable populations.” 

To apply or learn more about the new program or other ways Spire is helping customers impacted by the pandemic, visit SpireEnergy.com/Assistance.


About Spire

At Spire Inc. (NYSE: SR), we believe energy exists to help make people’s lives better. It’s a simple idea, but one that’s at the heart of our company. Every day we serve 1.7 million homes and businesses making us the fifth largest publicly traded natural gas company in the country. We help families and business owners fuel their daily lives through our gas utilities serving Alabama, Mississippi and Missouri. Our natural gas-related businesses include Spire Marketing, Spire STL Pipeline and Spire Storage. We are committed to transforming our business through growing organically, investing in infrastructure, and advancing through innovation. Learn more at SpireEnergy.com.
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