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Spire extends deadline for energy assistance  to help customers impacted by coronavirus 

Media contact:
Raegan Johnson

Missouri customers who are struggling can still apply for help through May 30

ST. LOUIS (March 31, 2021) — Spire is extending the deadline for its energy assistance program that is available to Missouri customers who are experiencing financial hardship and have past-due balances because of the pandemic.  The program was originally scheduled to end on March 31. 

Through May 30 or until funds are exhausted, the natural gas provider is offering up to $400 in assistance for Missouri residential customers who have been furloughed or experienced job or income loss and have an outstanding past-due balance on their Spire account. 

When qualified, active Missouri residential customers are enrolled in the program, they automatically receive a $100 credit toward their past-due balance. Over the duration of the program, customers can receive up to an additional $300 matched, dollar-for-dollar, when they make payments to reduce their past-due balance. There is no income cap for the program.  In addition to extending the application deadline, Spire has streamlined the process for customers to apply. Effective March 31, 2021, customers can complete an application and verify that they’ve sustained a loss of income or job any time after March 1, 2020, as a direct result of the pandemic.

“Many people are still navigating challenges related to the coronavirus pandemic,” said Scott Carter, president of Spire Missouri. “So, we will continue to find effective ways to support our customers and communities. By extending the deadline for energy assistance, we hope more people are able to get the help they need.” 

To apply or learn more about the program or other ways Spire is helping customers impacted by the pandemic, visit SpireEnergy.com/Assistance.

About Spire
At Spire Inc. (NYSE: SR), we believe energy exists to help make people’s lives better. It’s a simple idea, but one that’s at the heart of our company. Every day we serve 1.7 million homes and businesses making us the fifth largest publicly traded natural gas company in the country. We help families and business owners fuel their daily lives through our gas utilities serving Alabama, Mississippi and Missouri. Our natural gas-related businesses include Spire Marketing, Spire STL Pipeline and Spire Storage. We are committed to transforming our business through growing organically, investing in infrastructure, and advancing through innovation. Learn more at SpireEnergy.com.